Last Mile
Take better care of the customer at the end of the shipment.
We help coordinate final-mile deliveries so your team and your customer have a clearer picture of what is happening.
Our technology works in the background so our people can respond faster, solve problems sooner and give you a clearer picture of your freight.
Service first
Last Mile should feel easier to manage.
The last mile is where transportation becomes customer experience. Our team helps manage appointments, delivery updates, paperwork and problems so the last part of the move feels as professional as the first.
Better customer updates
Give customers a clearer idea of when the delivery is coming and what to expect.
Quick problem solving
Missed appointment, damage or delivery issue? We help get the right people working it quickly.
Learn from the misses
We track recurring issues so the same problems do not keep happening.
What we can help with
Flexible options around the freight you actually move.
Residential Delivery
Supported by the same Point A team and service model.
Retail Store Delivery
Supported by the same Point A team and service model.
White Glove Coordination
Supported by the same Point A team and service model.
Appointment Delivery
Supported by the same Point A team and service model.
Reverse Logistics
Supported by the same Point A team and service model.
Returns
Supported by the same Point A team and service model.
Assembly Coordination
Supported by the same Point A team and service model.
Multi-Stop Routes
Supported by the same Point A team and service model.
Technology that helps
Better visibility for you. Less busywork for our team.
We use technology to keep information organized, make updates easier and help our people spend more time taking care of the freight.
- Order and appointment updates
- Proof-of-delivery support
- Help documenting exceptions and claims
- Service reporting you can review with your team
Common questions
Start with the freight you need help with today.
Can Point A help with both spot and recurring freight?
Yes. We can help with one-off shipments, recurring lanes or a broader transportation program.
Will I still have a person to call?
Absolutely. The technology helps our team work better; it does not replace the people responsible for your freight.
Do we have to move everything to Point A?
No. Start with a lane, location, mode or problem area and expand only if it makes sense.
Need help with freight?
Bring us a lane, a tough shipment or a bigger transportation challenge. We’ll start with a conversation.